What do you need to know about online bookings?
Don't have online bookings? Turn your widget on before March 21st and receive 1 month of free online bookings!Already have them turned on? Send us a few sentences about why you love online bookings, or tag us in a post on social media and you might get a sneaky surprise in the number of BooKoins you have...
Online bookings are the way of the future, and there are so many benefits to
venues, so we've chosen to highlight a few. If you want to know more feel free
to give us a call on 0410 409 255 or contact us for more information.
24/7 Staff Member
Having an online
widget means that you can capture those bookings that you might not have
caught. Closed, peak service, phone engaged? There are a multitude of reasons
why phones don't always get answered, and a quick way to remove "phone
tag" is to mention online bookings in your message bank. Creating a new
channel for your customers to book can only increase the number of diners. 34%
of diners book within the last 24 hours, so make sure that your customer can
book in during all 24 of them.
Live Availability
Your widget will
look at live availability inside your restaurant, and it will also adjust to
the rules that are in place in your system on BooKBooK. This means that you can
sleep in peace knowing that the diner who books at 3am can only book at times you
choose.
How much is your time worth?
Every minute you
are taking bookings, confirming bookings, or receiving cancellations is a
minute you don't need to be. The widget can do all of that for you with
automated messaging and emailing to confirm your bookings instantly
Accurate customer data
When it comes to
marketing your business, the most important underlying factor is accurate data.
You will no longer have 14 of the same customer, BooKBooK will pair each
individual up with their email address (with correct spelling of course). These
email addresses will be paramount to any email campaigns.
Deposits
Deposits are great,
but they can also be a pain to capture. With the online widget depending on the
settings you have in place at your venue, the widget will capture these
deposits via PayPal and it will automatically update once they have been paid
and appear again on arrival.
This is only the beginning of what online bookings can do for
you, if you'd like to know more, send us an email, give us a call, or visit our website and we can help
you out.
Cheers from all of us at BooKBooK!
PS. If you haven't had a look at our social media sites, click below. If we've been feasting at your venue you might have made an appearance.
carolyne@hlaustralia.com.au
0410 409 255
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